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The Guide to a Successful Managed Services Practice - What Every SMB IT Service Provider Should Know..., by Erick Simpson
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The Guide to a Successful Managed Services Practice applies some of the most innovative and highly effective Managed Services techniques ever developed, and proven to increase long-term predictable revenue, thereby increasing an IT Organization's value. Leverage MSP University's successful Managed Services concepts - 3 Killer Managed Services deliverables - A Unique Managed Services Sales Process so successful that Clients can't resist signing your Agreements - Pricing your Managed Services deliverables for Maximum Profit - What to do after your Client is sold - Advanced Annuity-Based revenue philosophies. The Guide to a Successful Managed Services Practice includes everything you'll need to: - Transition to a successful, Annuity-Based Managed Services model and Evaluate your existing Clients and calculate what they'll be worth on a Monthly and Yearly basis when converted to Managed Services - Successfully market and sell Managed Services to new Clients - Increase your organization's overall value by transitioning to an Annuity-based Service Delivery model. *Includes nearly 30 downloadable Managed Services Business, Technical, Sales and Marketing Tools, Forms and Collateral! *Bonus: 4 Business-Winning PowerPoint Presentations! *Extra Special Bonus: Recorded Managed Services Webcast download included!
- Sales Rank: #746090 in Books
- Published on: 2006-08-15
- Released on: 2006-08-18
- Ingredients: Example Ingredients
- Original language: English
- Number of items: 1
- Dimensions: 9.02" h x .68" w x 5.98" l, .96 pounds
- Binding: Perfect Paperback
- 320 pages
Review
The Guide to a Successful Managed Services Practice from MSP University is a must-have for any organization considering offering proactive, flat-rate I.T. Services. --Kurt Sippel, President, Applied Tech Solutions
The team at MSP University have built a process that has value no matter where you are along the path to Managed Services. --Arlin Sorensen, President, Heartland Technology Solutions
We found, using MSP University's model, it is easy to communicate the value to our customers. --Phil Kenealy, President, ACES
We found, using MSP University's model, it is easy to communicate the value to our customers. --Phil Kenealy, President, ACES
The team at MSP University have built a process that has value no matter where you are along the path to Managed Services. --Arlin Sorensen, President, Heartland Technology Solutions
About the Author
Vice President and CIO of Intelligent Enterprise, a Gold Certified Microsoft Partner, and MSP University, Erick Simpson is a recognized IT and Managed Services Author, Speaker and Trainer, and contributor to numerous industry publications and events. Author of The Guide to a Successful Managed Services Practice - What Every SMB IT Service Provider Should Know..., the definitive book on Managed Services, and the follow-ups in MSP University's Managed Services Series The Best I.T. Sales & Marketing BOOK EVER! - Selling and Marketing Managed Services, and The Best I.T. Service Delivery BOOK EVER! - Hardware Warranty, Break-Fix, Professional and Managed Services, Mr. Simpson has also co-authored the HTG publication Peer Power - Powerful Ideas for Partners from Peers. MSP University has helped numerous Vendor Channels, their Partners, and thousands of independent IT Solution Providers worldwide educate themselves in transitioning their I.T. Service Businesses to successful, profitable Managed Services Practices. Mr. Simpson's prior experience includes overseeing the design, development and implementation of Enterprise-level Help Desks and Call Centers for Fortune 1000 organizations.
Most helpful customer reviews
1 of 1 people found the following review helpful.
Not worth the $$$
By caine
I paid US$99 for this book and on arrival i opened it up and was firstly disappointed with the print. It looks like it's geared towards people with reading difficulties - big bold text with lots of spaces averaging 200 words per page.....and the screenshots are un-readable but wait you can download them from their website...after you signup with releasing your personal info??? Why not just print a quality book instead of going to some backwater publisher in a 3rd world country...Hold on it says Printed in the United States????WTF for $99.
The the information inside is repetitive and well nothing new..no wonder it's shrinkwrapped as i would never by this book for 50% less never mind full price if i got to see inside.
Only my view as there seems to be a few that rate it...but it should be Titled..."How to scam $99 out of inqusitive IT peeps by good title and blurb then shrinkwrpping it"
3 of 4 people found the following review helpful.
Not what I expected
By Ikin Wirawan
Please be aware that 'SMB IT Service Provider' that the book refers to is a provider of 'Remote Desktop', 'Network Monitoring' and 'Vendor Management'. These three are the 'Killer Managed Services deliverables' mentioned in the .
If the description had been more clear on this, I wouldnt have bought the book, because what I'm looking for is more of Professional Services. For this I recommend Managing The Professional Service Firm.
The book is also what it says - a Guide. There is not much content, and what's most annoying to me as a reader is that there are consistently too many capital letters inappropriately used on every sentence. For example, 'We then follow up on a series of Direct Mail and E-Mail Marketing Pieces with a series of Phone Calls'. I wonder whether this book is edited at all...
On the upside however, if you want to start / running a business in 'Remote Desktop', 'Network Monitoring', and 'Vendor Management', then this book could be useful.
4 of 5 people found the following review helpful.
not worth a dime
By Ivan Barisic
First of all there are not 300 pages but 200, last 100 explain some trivial spreadsheets you can download from their site, so with a lot of repeating and ridiculous spacing you get maybe 50 pages of (worthless) reading.
I needed 2 hours to read it all, and i regret it.
I've been working in IT for 2,5 years now, and this is my first job (let's say I still don't have "a lot" of experience). The ideas in this book are, so simple, common knowledge.... (e.g. the author is explaining how to set up a meeting, to follow up an e-mail with a telephone call,... )
One thing mentioned in the book, goes something like this "...you will notice that I repeat some of the key points, it's because some readers will jump right to the part they are interested in....", the author simply repeats himself because....he does not know what to write
Don't waste your money on this....please
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